CARS of NOVI
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Tovon H.One of the BEST shops in town! The staff is courteous, professional and extremely knowledgeable about vehicle repairs.
Get free Coupons
Take advantage of these great offers!
Brake Special Starting At $185 Per Axle!
Most cars. Offer not to be combined with other offers.
See Store Manager for details.
*We beat all legitimate written estimates at this location also we accept all after market extended warranties that we are allowed to accept.
SPRING/CONSTRUCTION SPECIAL!
15% OFF Parts
Most Services. Not applicable for any Fluids, batteries and tires..
Monday through Friday only.
Offer not to be combined with other offers.
See Store Manager for details.
*We beat all legitimate written estimates at this location also we accept all after market extended warranties that we are allowed to accept.
BG Fuel System Cleaning
$175.00 on most cars
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