Skip to main content
image-car

Ask Six Simple Questions to Select the Right Auto Repair Shop


The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


image-people-driving
image-quotes
reviewicon

One of the BEST shops in town! The staff is courteous, professional and extremely knowledgeable about vehicle repairs.


tire-track-image

Get free Coupons

Take advantage of these great offers!

Brake Special Starting At $175 Per Axle!

Most cars. Offer not to be combined with other offers.
See Store Manager for details.
*We beat all legitimate written estimates at this location also we accept all after market extended warranties that we are allowed to accept.

FALL SALE!

15% OFF Parts

Most Services. Not applicable for any Fluids, batteries and tires..
Monday through Friday only.
Offer not to be combined with other offers.
See Store Manager for details.
*We beat all legitimate written estimates at this location also we accept all after market extended warranties that we are allowed to accept.

BG Fuel System Cleaning

$175.00 on most cars

partners

AutoWares - Auto Value - CSC
AutoWares
Carfax
BG Products
amsoil
brad penn
edge products
Hunter
mickey thompson
moog
msd
PennGrade
Raybestos
SuperChips
Wagner
Walker
KYB
Holley
monroe
Car Care Aware